We primarily use PETG, PLA, and TPU, depending on the product.

PETG – Medical and anatomical models

PLA – Busts, sculptures, keychains, and display models

TPU – Flexible tissue models and moving components

• Small models (up to 100 mm): 2 business days
• Medium models (150–175 mm): 3–4 business days
• Large models (245 mm and above): 5–6 business days

Because we don’t just print and pack. We carefully print the models and then pass them through rigorous post-processing. This includes removing structural supports, stringing cleanup, sanding, coloring, and gloss finishing. The painting and gloss finishing stages alone require a full 24 hours to cure and dry completely.

We use India Post and DTDC for domestic orders inside India.

For international tracking safety, we ship via India Post EMS, DTDC, and Shiprocket.

Our team will automatically send a tracking notification directly to your registered email address to check your package status. Alternatively, you can head over to our dedicated Track My Order section and enter your tracking assignment details details.

Yes, definitely! You can easily upload an image file of your intended item in our custom order sections. To request an official quote, please fill out our Contact Us form and our engineering team will reach out to you directly.

• Domestic (India): 5 - 8 business days
• International: 7 - 14 business days

Typically 2 days. Please factor in an additional +1-2 days extra if the dispatch timeline coincides with a public holiday.

This is a common point of confusion for many buyers, but rest assured your item is 100% safe and has successfully reached your destination country's hub. This delay happens while local Customs departments process incoming freight to inspect and clear packages. We attach a commercial invoice and custom declaration bill with every shipment to ensure a smooth transition. Depending on your local infrastructure, clearing can take 5-7 business days even if the aircraft landed within 2 days.

• Domestic Buyers: 2 Days
• International Buyers: 3 Days

This window kicks off the day the item is marked delivered at your address. You can contact our support line immediately if the item arrives defective or if there was an incorrect variant mixup.

We accept Credit/Debit Cards, Netbanking, digital Wallets, Easypay, EMI structures, and UPI. Please note that we do not offer Cash on Delivery (No COD).

We accept Visa, Mastercard, RuPay, American Express (AmEx), Maestro, and Diners Club maps.

To place large quantities, please submit your specifications via our dedicated bulk order quotation portal page. Once reviewed, our operations team will contact you directly. Regarding discounts—yes, we offer tiered bulk price cuts up to 15% off per model depending on the volume.

If you encounter any discrepancies regarding shipping logistics, tracking status, damage transit, payments, or fraud reports, you can log an official ticket instantly through our Contact Us page. We review and act on incoming flags within 24-48 business hours.